Helpdesk

  • Centralised service channel of IT services
  • Our job is to assist in use of IT devices and services and to make sure all LAB’s IT systems work properly

Service hours

  • Mon – Fri from 8.00 to 14.00

Student’s own device – BYOD info

Ticket

  • Before submitting a ticket make sure to restart your device and check if the problem still persists
  • Tell us your user account without password
  • Tell us when the service or feature in question last worked
  • If there is multiple devices facing same problem please make only one ticket

Contact

helpdesk[at]lut.fi

More information about Helpdesk in Respa.

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